Axis Bank says AI won’t mean job losses as it adds frontliners - Work4u

Wednesday, 30 October 2024

Axis Bank says AI won’t mean job losses as it adds frontliners

Axis Bank says artificial intelligence will alter work processes but won't result in overall job cuts. The bank is increasing its digital staff and focusing on technology and customer-facing roles. It is using AI for customer service and targeting advertisements, aiming for growth and efficiency while keeping its workforce intact in the future.

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